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TESTIMONIALS
One of the greatest benefits is Brent’s ability to address different dimensions of each individual.Many learning classes focus only on business issues and ignore the person. The message was uplifting but encouraged all to look at themselves. Often times a change in attitude has a dramatic impact on the work environment and productivity. Brent also has the ability to reach different audiences and connect.Our employees are an extremely diverse group.This includes education, responsibility level and work assignments.He appeared comfortable with each group and they appreciated his attitude. 
Sharon Hayes
City of Weatherford.
FRONTLINE EMPLOYEE
Self Management
This program is designed to help you take responsibility for developing effective interpersonal skills and work habits. Today’s workforce faces many challenges. New, improved technology results in changing job roles. Increased competition requires greater efficiency. Governmental and legal changes can impact an entire industry overnight. How do we handle these challenges? How do we produce quality work when we wonder what the future holds? This course on self-management will help you focus on the things you can change and eliminate the fears of what you can’t change. Every employee has the incredible opportunity and responsibility to be a part of the solution. A solution that enables you, your department and your company to make strides for quality work and customer service. The choice will be yours.
What You Will Learn In This Course:
Consider six areas that are in your control and learn new skills to improve relationships and results.
Implement a plan of action to take control of your attitudes and actions and become more responsible.
Learn what self-management is and how it can help you.
Discover 15 interpersonal skills shared by successful people.
Learn how assertiveness improves communication and results.
Increase your flexibility to respond to multiple demands.
Communicate clearly with your supervisor, peers, and subordinates.
Apply 5 simple steps to reach goals and improve progress.
Develop credibility based on respect and trust.
Understand the 7 basic steps of conflict resolution.
Identify the four phases every relationship passes through and how to get to the next phase.
Prioritize your time and make good decisions.
Course Version/Length :
1 day
Class Size (recommended) :
15-20
Assessments/Materials Needed :
Manual
Certification Available :
No
Course Material :
